Established in 1991, Twin Pack has founded its continuous growth on a concept of reliability and, right from the very first day, customer partnership and satisfaction have always been at the heart of its development and business model.
The very first technology the company developed (the application of handles to beverage bottle packs) is a perfect example. At the time this feature was still in its early stages and Twin Pack promoted the creation of today’s international standards by helping to extend its use into the food, dairy and tissue sectors. As a result the name Twin Pack has come to be a byword for handle applicators.
Thanks to the capillary distribution of this auxiliary technological concept (the handle applicator) Twin Pack had access to a vast range of customers, which allowed us to gain first-hand experience of a wide variety of customer requirements and the developments the market was looking for.
Fortified by the trust placed in us and thanks to our constant and significant investments in R&D, at the beginning of the new millennium we created a second technological platform. This is designed to develop solutions that meet the automation requirements of the secondary packaging sector in today’s production world, which is developing rapidly thanks to the driving force of globalisation. Our present and future goal is to work effectively together with customers to to create new packaging standards and allow partners who choose Twin Pack to enjoy:
Fulfilling commitments is not an option, but an indispensable rule that the market sets as the minimum goal every company has to meet.
To exceed customers’ expectations and ensure that partnerships generate constantly higher benchmarks, companies must therefore be both reactive and proactive.
So analysing needs, identifying clear objectives, proposing new materials, improving packaging design and the way it interacts with the various stages in the production line are all an integral part of the know-how Twin Pack develops with and for its customers.
In addition to all this, every goal regarding safety, efficiency and user-friendliness is firmly focused on the men and women who use this technology. It is a long journey and every day new roads are added.
To embark on it takes courage and a willingness to experiment, without forgetting to learn from past experiences and what has brought us to where we are today. This is why at Twin Pack we adopt a strategy of constantly motivating our “explorers” by rewarding success and providing encouragement when results do not immediately satisfy the highest expectations.